Domain Policy

By using Govaio Network services, you agree to our terms, policies, and acceptable use rules. Services may be modified or terminated for violations.

Effective Date: 26/01/2026.

This Domain Name Policy (“Domain Policy”) governs the registration, renewal, transfer, management, and use of domain names purchased through Govaio Network (“Govaio”, “we”, “us”, “our”) via https://www.govaio.com.

By registering, transferring, or renewing a domain name through Govaio, you agree to this Domain Policy in addition to our Terms & Conditions, Privacy Policy, Payment Policy, and Refund Policy.

1. ROLE OF GOVAIO NETWORK

1.1 Govaio acts as a domain reseller or service provider for domain name registrations.

1.2 Domain services are governed by:

  • ICANN policies

  • Registry-specific rules

  • Registrar agreements

  • This Domain Policy

1.3 Govaio does not own customer domains unless explicitly stated.

2. DOMAIN REGISTRATION

2.1 Availability & Accuracy

  • Domain availability is checked in real time.

  • Availability does not guarantee successful registration.

  • Customers must provide accurate registrant information.

2.2 Registration Completion

  • A domain is considered registered only after:

    • Full payment is received

    • Registry confirms successful registration

2.3 Failed Registrations

  • Failed registrations due to registry errors may be refunded or credited at Govaio’s discretion.

3. DOMAIN OWNERSHIP & CONTROL

3.1 The customer listed as the Registrant is the legal owner of the domain.

3.2 Customers are responsible for:

  • Managing WHOIS details

  • DNS configuration

  • Domain security (locks, authorization codes)

3.3 Govaio is not responsible for:

  • Domain misuse

  • Third-party disputes

  • Loss due to customer error

4. WHOIS & REGISTRANT INFORMATION

4.1 Accurate WHOIS information is mandatory.

4.2 Providing false or misleading information may result in:

  • Domain suspension

  • Cancellation

  • Deletion without refund

4.3 Customers must update registrant data promptly.

5. DOMAIN RENEWALS

5.1 Domains must be renewed before expiration.

5.2 Govaio may send renewal reminders, but:

  • Customers are solely responsible for renewals.

5.3 Failure to renew may result in:

  • Domain suspension

  • Redemption fees

  • Permanent loss of domain

5.4 Renewals are non-refundable.

6. DOMAIN EXPIRATION, GRACE & REDEMPTION

6.1 Expired domains may enter:

  • Grace Period

  • Redemption Period

  • Pending Delete

6.2 Redemption fees are set by the registry and are non-refundable.

6.3 Govaio does not guarantee domain recovery after expiration.

7. DOMAIN TRANSFERS

7.1 Transfers In

  • Domains must be unlocked

  • Authorization (EPP) code required

  • Transfer completion depends on registry

7.2 Transfers Out

  • Valid request required

  • No outstanding disputes or abuse

  • Transfer may be denied per ICANN rules

Transfers are non-refundable.

8. PREMIUM DOMAINS

8.1 Premium domains are priced by registries or sellers.

8.2 Premium pricing applies to:

  • Registration

  • Renewal

  • Transfer

8.3 Premium domains are non-refundable.

9. DOMAIN DISPUTES & UDRP

9.1 Domain disputes are governed by:

  • ICANN UDRP

  • Court orders

  • Registry policies

9.2 Govaio will comply with:

  • UDRP decisions

  • Legal notices

  • Court orders

9.3 Customers are responsible for dispute costs.

10. DOMAIN SUSPENSION & TERMINATION

10.1 Domains may be suspended or cancelled for:

  • Non-payment

  • Policy violations

  • False WHOIS data

  • Legal orders

  • Abuse complaints

10.2 Suspended domains may stop resolving.

10.3 No refunds for suspended or terminated domains.

11. DOMAIN SECURITY

11.1 Customers are responsible for:

  • Domain locking

  • Protecting authorization codes

  • Preventing unauthorized transfers

11.2 Govaio is not liable for domain hijacking caused by customer negligence.

12. DOMAIN PRIVACY SERVICES

12.1 WHOIS privacy services may be offered.

12.2 Privacy may be disabled if:

  • Required by law

  • Requested by registry

  • Abuse investigations require disclosure

13. DOMAIN USE RESTRICTIONS

Domains may not be used for:

  • Illegal activities

  • Spam

  • Phishing

  • Malware

  • Fraud

  • Trademark infringement

Violation may result in immediate suspension.

14. LIMITATION OF LIABILITY

Govaio is not liable for:

  • Domain loss due to expiration

  • Registry actions

  • Third-party disputes

  • DNS misconfiguration

15. POLICY MODIFICATIONS

Govaio may modify this Domain Policy at any time.
Changes take effect upon publication.

16. GOVERNING LAW

This Domain Policy is governed by the laws of India, with exclusive jurisdiction of Indian courts.

17. CONTACT INFORMATION

For domain-related inquiries:

Govaio Network
🌐 https://www.govaio.com
📧 [email protected]